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Jewelry Repair And Restoration
A Letter Of Thanks
First off, I found Emmanuel and Julie here on Yelp - thank goodness for all of you who took the time to write reviews, I am so grateful. Second, there are so many positive reviews! Awhile back a took my antique engagement ring to a very reputable jeweler up in North Cal ~ and what I thought would be a simple cleaning and repair, turned into a complete debacle.  I was distraught, and was not nearly satisfied with a refund of moneys paid ~ it wasn’t about the money...I wanted them to say they would fix it, but didn’t dare trust them again. If you don't know how to work with mixed metals and have no eye for the intricacies of a piece from the 1800's ~ say so, and for God’s sake get out of the business.  Emmanuel put my mind at ease immediately; he was able to explain to me exactly what they did wrong and told me how he was going to make it right. The amount of work that was necessary to fix it and restore it to its original beauty was extensive. And Emmanuel gave me a step by step on what was going to happen as things progressed, and as a result I felt very comfortable and confident in his abilities.  The result of his patience, craftsmanship, artistry, and experience was perfection ~ so much so that it brought tears to my eyes.  The cost was reasonable and fair, and considering all the different things he had to do to return it to its magnificence ~ a small price to pay for his kind of expertise.

As you can tell I am beyond happy.

Thank you Emmanuel!!!

India  
 
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